Privacy Policy – DEX AI
Effective Date: [Gün/Ay/Yıl]
This Privacy Policy outlines how DEX AI (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you use our AI-powered content generation platform accessible at [https://dexai.io] (the “Platform”).
1. Information We Collect
When you use DEX AI, we may collect the following types of information:
a. Personal Information
Full name
Email address
Company name (if provided)
Payment and billing details (if applicable)
Account credentials (username, password)
b. Usage Data
IP address
Browser type and version
Device information
Pages visited and features used
Time and date of usage
c. Content Inputs
Text or prompts you submit to the AI
Generated content (stored temporarily or permanently based on your settings)
d. Cookies and Tracking Data
We use cookies and similar technologies for analytics, authentication, and session management.
2. How We Use Your Information
We use your data to:
Operate and improve the DEX AI platform
Authenticate users and maintain account security
Provide support and resolve issues
Personalize user experience and suggestions
Analyze usage trends to improve our AI models
Communicate updates, offers, or service changes
Comply with legal obligations
3. Legal Basis for Processing
If you are located in the EU/EEA, we process your data based on:
Your consent (Art. 6.1.a GDPR)
Performance of a contract (Art. 6.1.b GDPR)
Legal obligations (Art. 6.1.c GDPR)
Legitimate interests (Art. 6.1.f GDPR), such as improving our services
4. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it with:
Service providers (hosting, analytics, payment processors) under strict confidentiality agreements
Legal authorities when required by law or legal process
Corporate entities in case of merger, acquisition, or asset transfer (with prior notice)
5. AI Input & Output Privacy
The text you input into DEX AI is processed solely for the purpose of generating outputs. Unless explicitly permitted by you, your input and generated content are not used to retrain or improve our models.
You maintain full rights to the content you generate, subject to our [Terms of Service].
6. Data Retention
We retain your data only as long as necessary to:
Deliver services
Comply with legal obligations
Resolve disputes
Enforce agreements
You may request account deletion at any time. Residual data may persist in backups for a limited time.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccuracies
Delete your data (“Right to be Forgotten”)
Object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at: [privacy@dexai.io]
8. Data Security
We implement industry-standard security measures including:
HTTPS encryption
Firewalls and intrusion detection
Role-based access controls
Regular audits and vulnerability scanning
However, no system is 100% secure. Use of the platform is at your own risk.
9. International Transfers
If you are accessing DEX AI from outside our hosting region, your data may be transferred to — and processed in — a country with different data protection laws. We use safeguards such as Standard Contractual Clauses when required.
10. Children’s Privacy
DEX AI is not intended for users under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notification. Continued use of the platform after changes constitutes acceptance.
12. Contact Us
For any questions or requests related to this Privacy Policy, contact:
DEX AI
📧 Email: [privacy@dexai.io]
🌐 Website: [https://dexai.io]
📍 Address: [Company Address]
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.